Account Executive, Group Sales Specialist

5 days ago


El Segundo, California, United States AEG Full time
Job Description

The Account Executive, Group Sales is a highly skilled sales professional responsible for generating revenue by selling group tickets to LA Kings games to various organizations and companies. This individual will develop business relationships to gain revenue by selling group tickets to Los Angeles businesses, specific niche communities, and community groups for the LA Kings.

Key Responsibilities
  • Generate group ticket revenue using all sales methods, including cold calls, face-to-face appointments, arena tours, prospecting, and networking.
  • Manage accounts to exceed established sales goals; Conduct high amounts of new business calls daily.
  • Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community.
  • Prospecting in order to generate new business relationships; responsible for hosting client meetings and potential client presentations on a regular basis.
  • Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication - phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients.
  • Perform "game day" responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables.
  • Attend team, community, and other events for purpose of maximizing sales opportunities.
  • Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings.
Requirements
  • Ability to provide an outstanding level of customer service.
  • Outstanding listening, written, and verbal communication skills.
  • Quality presentation skills - ability to create, analyze, interpret, and present reports and correspondence.
  • Highly organized, resourceful, detailed-oriented, quick learner, and time management skills.
  • Ability to professionally communicate and interact with all levels of management.
  • Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems.
  • Ability to professionally handle highly sensitive and confidential information.
  • Knowledge in AXS Back Office, Microsoft Dynamics or other ticketing and CRM software preferred.
Qualification Standards
  • A minimum education level of: BA/BS Degree (4-year).
  • A minimum of 2-4 years of related experience.


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