Customer Service Representative
1 week ago
1662 FT Customer Service Specialist
Overview:As a Customer Service Specialist at German American Bancorp, you will be the first point of contact for clients, providing exceptional service and support to meet their banking needs. This role offers a unique opportunity to gain insight into the world of banking, insurance, and wealth management, building a strong foundation for a career in financial services.
Key Responsibilities:- Provide face-to-face support to clients in the branch location, managing cash drawers and assisting with transactions.
- Identify client needs and provide education on German American products and services, fostering long-lasting relationships.
- Maintain confidentiality and handle sensitive information with discretion.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving skills and attention to detail.
- A comprehensive benefits package, including medical, dental, vision, and life insurance.
- 17 days paid time off, 11 paid holidays, and bereavement leave.
- Education assistance program and paid parental bonding leave.
- Wellness benefits and life event coverage.
- Service awards and financial benefits, including 401(k) match and stock purchase plan.
German American Bancorp and its family of financial services companies are dedicated to delivering genuine, customized, personal service to customers and communities. Our employees embody the Shield of Excellence commitment, striving to make a positive impact in every interaction.
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