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Customer Service Representative

2 months ago

Vincennes, Indiana, United States German American Bancorp Full time
Job Title:

1662 FT Customer Service Specialist

Overview:

As a Customer Service Specialist at German American Bancorp, you will be the first point of contact for clients, providing exceptional service and support to meet their banking needs. This role offers a unique opportunity to gain insight into the world of banking, insurance, and wealth management, building a strong foundation for a career in financial services.

Key Responsibilities:
  • Provide face-to-face support to clients in the branch location, managing cash drawers and assisting team members as needed.
  • Verify account information, perform loan and deposit transactions, and educate clients on German American products and services.
  • Build long-lasting relationships with clients by listening closely, identifying opportunities to better serve, and maintaining confidentiality.
Requirements:
  • Maintain confidentiality and handle sensitive information with discretion.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
What We Offer:
  • Competitive compensation and benefits package, including medical, dental, vision, and life insurance.
  • 17 days paid time off, 11 paid holidays, and bereavement leave.
  • Education assistance program and paid parental bonding leave.
  • Wellness benefits, life event coverage, and service awards.
  • Financial benefits, including 401(k) match, stock purchase plan, and loan discounts.
About Us:

German American Bancorp and its family of financial services companies are dedicated to delivering genuine, customized, personal service to customers and communities. Our employees bring the Shield of Excellence commitment to life with each interaction, making us a special place to work.