Patient Registration Coordinator

1 day ago


Raleigh, North Carolina, United States WakeMed Full time

About WakeMed:

Position Information:

The Patient Registration Representative will enjoy interacting with patients checking them in for their appointments and coordinating follow-up appointments. This role requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service.

The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures.

The Patient Registration Representative is responsible for collecting point-of-service payments and may also be responsible for scheduling appointments. This role is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.

Experience Requirements:

  • 1 Year Customer Service Preferred

Education Required:

  • High School Diploma or Equivalent

Licensure/Certification Requirements:

  • Not Applicable

Work Schedule:

  • Monday-Thursday: 7:45am-5:00pm
  • Friday: 7:30am-12:30pm

Weekend Requirements:

  • No Weekends

Call Requirements:

  • None


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