Patient Registration Team Lead

7 days ago


Raleigh, North Carolina, United States WakeMed Full time
About WakeMed

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of healthcare services in Wake County.

We are committed to delivering exceptional patient care and improving the health and well-being of our community.

Job Summary

The Team Leader ED Patient Registration Rep will be responsible for registering patients for their care, performing administrative duties, and providing exceptional customer service.

This role requires strong interpersonal and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Accurately register patients for their care
  • Perform administrative duties required for patient registration
  • Have significant working knowledge of insurance and associated standard work processes
  • Serve as a mentor for registration representative peers and assist with training new employees
  • Provide unsurpassed customer service to patients presenting to the emergency department with medical emergencies
Requirements
  • 2 Years Healthcare Registration Experience Required
  • High School Diploma or Equivalent Required
  • Not Applicable Hours of Work: Monday-Friday 8:00am-4:30pm
  • As Needed Weekend Requirements
  • As Needed Call Requirements


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