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Patient Registration Coordinator
2 months ago
About WakeMed:
**Job Description**
As a Patient Registration Representative at WakeMed, you will play a vital role in ensuring a seamless patient experience. Your primary responsibility will be to greet and register patients, collect demographic and insurance information, and process point-of-service payments. You will also be responsible for scheduling appointments and providing exceptional customer service to patients and families.
**Key Responsibilities:**
- Accurately register patients and collect necessary information
- Process point-of-service payments and manage cash handling
- Schedule appointments and coordinate follow-up care
- Provide exceptional customer service and support to patients and families
- Work collaboratively with healthcare professionals to ensure efficient patient flow
**Requirements:**
- 1 year of customer service experience preferred
- High school diploma or equivalent required
- Not applicable for licensure or certification
**Work Schedule:**
Monday - Thursday: 7:45 AM - 5:00 PM
Friday: 7:30 AM - 12:30 PM
No weekend or call requirements.