Administrative Assistant

6 days ago


Simi Valley, California, United States Ramiro Alvarez - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Receptionist for Ramiro Alvarez - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the growth of our business.

Key Responsibilities
  • Customer Service: Establish and maintain positive relationships with customers, respond to inquiries, and resolve issues in a timely and professional manner.
  • Administrative Support: Provide administrative assistance to the agent, including managing schedules, coordinating appointments, and maintaining accurate records.
  • Communication: Develop and maintain effective communication with customers, colleagues, and vendors to ensure seamless operations.
  • Problem-Solving: Proactively identify and resolve issues, and implement solutions to improve processes and customer satisfaction.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively interact with customers and colleagues.
  • Organizational Skills: Demonstrate strong organizational skills to manage multiple tasks, prioritize responsibilities, and meet deadlines.
  • Attention to Detail: Maintain a high level of accuracy and attention to detail in all aspects of the job.
  • Team Player: Collaborate with the agent and other team members to achieve business objectives and provide exceptional customer service.
  • Language Skills: Bilingual in Spanish required.
  • Professional Development: Possess a strong desire to learn and grow with the company, and be willing to obtain a Property and Casualty license.


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