Administrative Assistant
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from initial contact to resolution.
Key Responsibilities:
- Customer Interaction: Greet and direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson.
- Communication: Answer incoming calls, direct callers to the appropriate department or individual, and take thorough messages.
- Data Entry: Enter data into prospect tracking systems and run prospect reports for managers weekly.
- Administrative Support: Type memos, correspondence, reports, and other documents, and assist with clerical duties as requested.
- Financial Transactions: Accept payments, process related paperwork, and ensure paperwork is filed (or scanned) appropriately.
Requirements:
- Education: High school diploma or equivalent required.
- Skills: Strong interpersonal skills, basic mathematical skills, and ability to apply common sense understanding to carry out instructions furnished in written or oral form.
- Personal Qualities: Desire to help customers, ability to work in a fast-paced environment, and strong attention to detail.
Working for Premier Automotive Group:
As a Customer Service Representative with Premier Automotive Group, you will have the opportunity to work in a dynamic and supportive environment. You will be part of a team that is dedicated to providing exceptional customer service and ensuring a positive experience for our clients.
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