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Client Services Coordinator

2 months ago

Irvine, California, United States EBizCharge Full time

EBizCharge, a leader in integrated payment solutions, focuses on delivering seamless electronic payment processing across diverse business applications. Our offerings are fully compliant with PCI standards and are designed to integrate smoothly with major accounting and ERP systems, along with popular online shopping platforms. We provide a vibrant work atmosphere that fosters professional development and career advancement.

Key Responsibilities:

  • Facilitate software presentations for prospective clients to demonstrate our offerings.
  • Engage collaboratively with various departments, including Sales, Project Management, Software Development, and Executive Leadership.
  • Assist the Customer Support team by reviewing documentation, following up with clients, and managing administrative tasks related to customer inquiries.
  • Ensure meticulous record-keeping in company databases for all interactions and activities.
  • Process new account documentation and perform timely maintenance for existing clients.

Required Qualifications:

  • Proactive individual capable of working autonomously or as part of a team.
  • Prior experience in product or software demonstrations is advantageous.
  • Demonstrated strong work ethic and adaptability in work hours.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Effective communication skills with professionals from diverse backgrounds.
  • Excellent verbal and written communication abilities are essential.

Employee Benefits:

  • Comprehensive employer-sponsored benefits, including Medical, Dental, Vision, and life insurance.
  • 401(k) retirement plan with employer matching contributions.
  • Access to on-site facilities, including a fitness center, dry cleaning services, and car wash.
  • Generous paid time off and holiday benefits.

Job Type: Full-time

The Company is committed to providing equal employment opportunities and prohibits discrimination in accordance with applicable laws. Pay discrimination based on gender, race, or ethnicity is strictly prohibited.