Night Auditor/Front Desk Coordinator

1 month ago


Albuquerque, New Mexico, United States Sheraton Albuquerque Uptown Full time
Job Summary

We are seeking a highly skilled Night Auditor/Front Desk professional to join our team at the Sheraton Albuquerque Uptown. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.

Key Responsibilities
  • Provide exceptional guest service, responding to guest needs, requests, and complaints in a timely and professional manner.
  • Complete daily Food and Beverage audits, balancing accounts and posting any remaining charges.
  • Reconcile room and tax audits, posting room and tax to all occupied rooms.
  • Balance POS and PMS systems, closing the day and completing reports for management.
  • Work graveyard shifts, including weekdays, weekends, and holidays, with some overtime required.
Benefits

We offer a comprehensive benefits package, including:

  • Medical and dental insurance with vision.
  • 401(k) with a 4% company match.
  • Voluntary critical illness, accident insurance, and hospitality indemnity.
  • Short-term and long-term disability insurance.
  • Paid time off, meal stipend, free uniforms, and non-slip shoes.
  • Ongoing training, education assistance, and major hotel discounts worldwide.
Requirements

To be considered for this role, you must have a background check and drug screen completed. We are an E-Verify employer and an equal opportunity employer, providing equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.



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