Night Auditor/Front Desk Representative

4 weeks ago


Albuquerque, New Mexico, United States Sheraton Albuquerque Uptown Full time

Job Summary:

We are seeking a highly skilled Night Auditor/Front Desk professional to join our team at Sheraton Albuquerque Uptown. As a Night Auditor/Front Desk representative, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and performing night audit duties.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Handle front desk operations, including checking in and out guests, handling room assignments, and resolving any issues that may arise.
  • Perform night audit duties, including balancing accounts, reconciling room and tax audits, and posting charges to guest rooms.
  • Work closely with the front desk team to ensure seamless operations and excellent guest service.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Free uniforms and non-slip shoes.
  • Meal stipend and paid time off.
  • Major hotel discounts at over 7,000 hotels worldwide.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a front desk or night audit role preferred.
  • Excellent communication and customer service skills.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.

What We Offer:

Sheraton Albuquerque Uptown is an equal opportunity employer and provides a positive and inclusive work environment. We offer a competitive salary and benefits package, opportunities for career growth and professional development, and a range of employee benefits, including free uniforms and non-slip shoes, meal stipend, and paid time off. We are committed to providing excellent guest service and ensuring that our guests have a memorable and enjoyable stay with us.


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