Front Desk Manager

4 weeks ago


Albuquerque, New Mexico, United States La Quinta Inn & Suites Albuquerque West Full time
Job Opportunity

We are seeking a highly motivated and experienced Front Desk Manager to join our team at La Quinta Inn & Suites Albuquerque West. As a key member of our administrative team, you will be responsible for managing the front desk operations, assisting with various departments, and providing exceptional guest service.

Key Responsibilities:
  • Manage and train the front desk team to ensure seamless day-to-day operations
  • Oversee accounts receivable and collections, ensuring timely and accurate processing
  • Develop and implement effective training programs for team members
  • Assist in managing cash controls and deposits
  • Respond to guest reviews and provide excellent customer service
  • Provide guidance and support to team members to ensure exceptional guest experiences
Requirements:
  • Proven customer service experience, preferably in a hotel or hospitality setting
  • Ability to work flexible hours and manage multiple priorities
  • Experience in running a team and managing staff
  • Hotel experience and training experience are highly desirable
About Us:

La Quinta Inn & Suites Albuquerque West is a great place to work, with a collaborative and supportive team environment. We are committed to providing exceptional guest experiences and are looking for like-minded individuals to join our team.


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