Underwriting Services Specialist II

22 hours ago


Schaumburg, Illinois, United States Zurich NA Full time
About the Role

Zurich North America is seeking an Underwriting Services Specialist II to join the Operations team. As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions.

Key Responsibilities
  • Service the needs of customers by providing timely and accurate support.
  • Support others who maintain relationships with customers by providing data and insights.
  • Respond to inquiries quickly and completely, providing status updates.
  • Recognize and respond to or refer opportunities.
  • Identify and resolve problems by referring to policies, procedures, and standards.
  • Continually improve unit performance by analyzing and recommending enhancements to technical procedures.
Requirements
  • High School Diploma or Equivalent and 1 or more years of experience in the Customer Service or Transactional Operations area.
  • OR Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Customer Service or Transactional Operations area.
Preferred Qualifications
  • Excellent customer service orientation.
  • Strong verbal and written communication skills.
  • Ability to produce a quality work product with detail and accuracy.
  • Experience working in a high-volume, production environment.
  • Advanced data entry skills.
About Zurich North America

Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500.

We strive to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.

Join us in building a brighter future for our colleagues, our customers, and the communities we serve.



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