ITAM Desktop Support Specialist

7 hours ago


Olathe, Kansas, United States Diverse Lynx Full time
Job Summary:

As a Desktop IT Asset Manager at Diverse Lynx LLC, you will be responsible for preparing and maintaining a current PC image for all PENA IT related equipment. This includes preparing all related IT equipment with a base image as required, troubleshooting image issues and problems, and following ISM/IT policy regarding legal review and legal holds of equipment. Additionally, you will be responsible for DOD wipe of all data storing IT assets and using ITAM equipment to destroy IT storage equipment.

Key Responsibilities:

Prepares and maintains a current PC image for all PENA IT related equipment
Prepares all related IT equipment with a base image as required
Troubleshoots image issues and problems
Follows ISM/IT policy regarding legal review and legal holds of equipment
Responsible for DOD wipe of all data storing IT assets
Uses ITAM equipment to destroy IT storage equipment
Delegates tasks to record terminated employee's equipment in SDP, resolving all tasks involved
Reports termed employee's equipment that is not returned to IT in accordance with PENA policy
Manages IT hardware warranty program

Requirements:

We are looking for a highly skilled and detail-oriented individual to join our team. If you have experience in IT asset management and are proficient in troubleshooting and maintaining PC images, we encourage you to apply.

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