Compliance Training Coordinator

2 weeks ago

Columbus, Ohio, United States Lutheran Social Services of Central Ohio Full time
Job Overview

Position Title: Training and Compliance Specialist

Employment Type: Full Time | 8am-5pm

Compensation: $22-$24/hour

Organization: Lutheran Social Services of Central Ohio is seeking a dedicated Training and Compliance Specialist for its program focused on supporting victims of domestic violence. This organization has been a vital resource for individuals seeking assistance in the community for over forty years, offering various services including emergency shelter, crisis support, counseling, and advocacy.

The successful candidate will embody Our Mission: Creating a better world by serving people in need.

Key Responsibilities:

  • Collaborate with the Director of Quality Performance and Improvement to design relevant training programs across all departments.
  • Work with the Director of Operations to establish training frameworks, curricula, and schedules for current employees, including the coordination of guest speakers for staff meetings.
  • Partner with the Director of Operations and the Executive Director to develop training content for hotline operators and resource specialists, conducting necessary training sessions.
  • Support staff in enhancing their skills and understanding of new or revised policies.
  • Organize and manage training sessions, including inviting participants, informing management, following up with attendees, and confirming final attendance lists.
  • Oversee actions for staff who miss scheduled training, which may involve rescheduling and notifying management of potential disciplinary actions.
  • Conduct regular audits and reviews of training materials to ensure compliance with established policies and practices.
  • Collaborate with leadership to create online training modules as required.
  • Build and maintain professional relationships with program directors, managers, and staff across all Human Services programs.
  • Demonstrate expertise in developing, implementing, and assessing training initiatives aimed at promoting behavioral change and knowledge transfer.
  • Prepare and submit timely internal and external reports as needed.
  • Maintain accurate documentation related to responsibilities and include updates in monthly reports to the Director of Operations.
  • Adapt schedule as necessary to meet the needs of the program.
  • Be proficient in shelter operations and manage responsibilities during evening shifts.
  • Perform additional duties as assigned, understanding that this description outlines typical functions and is not exhaustive.

Qualifications:

  • Bachelor's degree in education or a related social services field.
  • At least two years of training experience within health and human services.
  • A minimum of two years of experience delivering training to diverse groups.
  • Proficient in using computers, smartphones, tablets, and relevant software applications.
  • Valid driver's license and reliable transportation are required.

Employee Benefits:

  • Comprehensive health insurance with multiple plan options.
  • Tuition reimbursement opportunities.
  • 403(b) retirement plan with employer matching.
  • Dental and vision insurance.
  • Flexible spending accounts for medical and childcare expenses.
  • Paid time off and 12 holidays annually.
  • Opportunity to positively impact individuals and the community.

About Lutheran Social Services:

Our mission is to serve those in need. LSS provides essential services to thousands across 27 Ohio counties, addressing critical issues such as food security, shelter, safety, and healing. Our offerings include food pantries, housing assistance, domestic violence services, senior living, and healthcare, all aimed at uplifting families and strengthening communities.


Lutheran Social Services of Central Ohio is an equal opportunity employer.

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