Business Development Center Manager
1 month ago
We are seeking a highly skilled and experienced Business Development Center Manager to join our team at McGrath Kia of Highland Park. As a key member of our sales team, you will be responsible for managing our BDC team members, developing and implementing a solid follow-up process, and training team members on phone and internet communications and sales skills.
Key Responsibilities:
- Manage BDC team members to ensure exceptional customer service and sales results.
- Develop and implement a comprehensive follow-up process to maximize sales opportunities.
- Train team members on phone and internet communications and sales skills to ensure a best-in-class customer experience.
- Manage company website content to ensure accuracy and relevance.
- Write routine reports and correspondence to communicate sales results and customer feedback.
What We Offer:
- Continuing education and training to enhance your skills and knowledge.
- Opportunities for advancement and career growth.
- Competitive compensation and benefits package, including medical, dental, and vision plans, 401(k) retirement plan, and paid holidays and PTO.
- Vehicle purchase discounts and other perks.
Requirements:
- 2+ years of experience in BDC management or a related field.
- Proven track record of success in sales and customer service.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
Work Environment:
- Full-time position in a dynamic and growing dealership.
- Opportunity to work with a talented and dedicated team.
- Competitive compensation and benefits package.
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