Automotive Sales Business Development Center Manager
6 hours ago
Job Title: Automotive Sales Business Development Center Manager
Location: Evergreen Park, IL
Job Summary:
We are seeking a highly motivated and experienced Automotive Sales Business Development Center Manager to lead our Sales Business Development Center (BDC) operations at Subaru Evergreen Park. As a key member of our team, you will be responsible for establishing our dealership's presence in the community and driving sales growth.
Key Responsibilities:
- Lead and manage the Sales BDC operations to ensure effective lead management and customer engagement.
- Recruit, train, and mentor BDC staff to deliver exceptional service and achieve sales targets.
- Develop and implement strategies to generate qualified leads, maximize conversion rates, and increase sales revenue.
- Monitor BDC performance metrics, including lead response time, appointment setting, and closing ratios, and implement improvements as needed.
- Collaborate with sales, marketing, and other departments to align BDC activities with dealership goals and initiatives.
- Stay informed about Subaru products, features, and promotions to effectively communicate with customers and address inquiries.
- Maintain a high level of professionalism and customer satisfaction throughout all interactions with leads and customers.
Requirements:
- Previous experience in automotive sales BDC management or similar role required.
- Strong leadership skills with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in CRM software and other relevant tools.
- Knowledge of Subaru vehicles, features, and brand philosophy preferred.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Valid driver's license and clean driving record.
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