Front Desk Supervisor
4 weeks ago
The Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.
Responsibilities:- Customer Service: Provide friendly, courteous, and efficient service to all guests, responding to their needs and resolving any issues in a timely and professional manner.
- Front Desk Operations: Manage the front desk area, ensuring that all tasks are completed efficiently and effectively, including check-in, check-out, and room assignments.
- Team Leadership: Supervise and train front desk staff, providing guidance and support to ensure that they are meeting the hotel's high standards.
- Problem-Solving: Anticipate and resolve guest complaints and issues, using effective communication and problem-solving skills to find solutions.
- Communication: Maintain open and effective communication with all hotel departments, including housekeeping, food and beverage, and maintenance, to ensure seamless guest service.
- Financial Management: Monitor and manage front desk revenue, including room sales, food and beverage sales, and other revenue streams.
- Education: High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- Experience: At least 2-3 years of progressive experience in a hotel or related field, with a strong background in customer service and front desk operations.
- Skills: Excellent communication and problem-solving skills, with the ability to work well under pressure and maintain a high level of attention to detail.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
- Opportunities for Advancement: Opportunities for career advancement and professional growth within the hotel and the company.
- Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the hotel's success.
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Front Desk Supervisor
3 weeks ago
Houston, Texas, United States Avion Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to all guests, while assisting the Front Desk Manager and/or General Manager. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.Key ResponsibilitiesAssist the Front Desk Manager...
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Front Desk Supervisor
4 weeks ago
Houston, Texas, United States Hyatt Regency Houston Galleria Full timeJob Summary:The Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional guest service and ensuring the smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.Responsibilities:Assist the Front Desk Manager in...
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Front Desk Supervisor
4 weeks ago
Houston, Texas, United States Hampton Inn Homewood Suites Houston Downtown Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hampton Inn / Homewood Suites Houston Downtown. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk operations, and ensuring a seamless guest experience.Key...
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Front Desk Supervisor
4 weeks ago
Houston, Texas, United States Avion Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of the Avion Hospitality team, responsible for providing exceptional guest service and ensuring the smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk...
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Front Desk Supervisor
4 weeks ago
Houston, Texas, United States Blue Sky Hospitality Solutions Full timeJob Summary The Front Desk Supervisor is a key member of the hotel team, responsible for ensuring a seamless and enjoyable experience for our guests. As a Front Desk Supervisor, you will be the first point of contact for our guests, and will be responsible for managing the front desk operations to achieve exceptional customer satisfaction and quality...
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Hotel Front Desk Manager
4 weeks ago
Houston, Texas, United States Days Inn & Suites West Energy Corridor Full timeHotel Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Days Inn & Suites West Energy Corridor. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing the front desk operations, and supervising front office...
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Front Desk Supervisor
4 weeks ago
Houston, Texas, United States Houston Marriott Westchase Full timeAbout UsAt Houston Marriott Westchase, we're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health...
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Front Desk Supervisor
2 months ago
Houston, Texas, United States Houston Marriott Westchase Full timeAbout UsAt Houston Marriott Westchase, we're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of perks, including comprehensive health insurance,...
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Front Desk Team Lead
3 weeks ago
Houston, Texas, United States Doubletree Houston Airport Full timeThe Front Office Supervisor plays a pivotal role in ensuring the smooth operation of the Front Desk at Doubletree Houston Airport. This position is responsible for assisting the Front Office Manager in directing the Front Desk staff to provide exceptional guest service, ensuring that all guests' needs are met during their stay.Key Responsibilities:Front Desk...
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Front Desk Operations Manager
4 weeks ago
Houston, Texas, United States Blue Sky Hospitality Solutions Full timeJob Title: Front Desk SupervisorThe Front Desk Supervisor plays a vital role in ensuring the smooth operation of the Front Office, providing exceptional customer service, and maintaining a high level of guest satisfaction.Key Responsibilities:Supervise Front Desk operations to ensure a consistently high standard of service.Assist guests with registration,...
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Front Desk Representative
2 months ago
Houston, Texas, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn I-10 West/Park Row. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a positive experience for all guests.Key ResponsibilitiesProvide attentive and...
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Front Desk Operations Manager
4 weeks ago
Houston, Texas, United States Doubletree Houston Airport Full timeJob OverviewDoubletree by Hilton is seeking a skilled Front Desk Supervisor to join our team at the Houston Airport location. As a key member of our Front Office team, you will play a vital role in ensuring exceptional guest satisfaction and delivering a seamless experience for our valued customers.Key Responsibilities:Supervise and coordinate the activities...
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Front Desk Operations Manager
3 weeks ago
Houston, Texas, United States Blue Sky Hospitality Solutions Full timeThe Front Desk Supervisor is responsible for assisting the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.Key Responsibilities:Supervise Front Desk operations during your assigned shift to a...
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Front Desk Associate
4 weeks ago
Houston, Texas, United States Dalwadi Hospitality Management Full timeJob Title: Front Desk RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Dalwadi Hospitality Management. As a Front Desk Representative, you will be the primary point of contact for our guests, responsible for providing exceptional service and ensuring a seamless stay experience.Key...
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Front Desk and Night Audit Supervisor
4 weeks ago
Houston, Texas, United States Hotel Derek Full timeJob DescriptionAt Hotel Derek, we're seeking a talented Front Desk and Night Audit Supervisor to join our team. This individual will be responsible for creating a warm and welcoming atmosphere, connecting with guests on a deeper level, and empowering their team to provide exceptional service.Key Responsibilities:Lead the front desk and night audit teams to...
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Mokara Spa Front Desk Associate
4 weeks ago
Houston, Texas, United States Omni Hotels Full timeJob Title: Mokara Spa Front Desk AttendantAt Omni Hotels, we are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at the Mokara Spa.Key Responsibilities:Provide exceptional service to resort guests and members at the front desk.Record and report information regarding member and guest issues, housekeeping, and engineering...
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Front Desk Representative
4 weeks ago
Houston, Texas, United States Baymont Inn & Suites Westchase Full timeJob Title: Front Desk AgentJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Baymont Inn & Suites Westchase. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front...
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Front Desk Associate
4 weeks ago
Houston, Texas, United States Omni Hotels Full timeJob Summary:As a Front Desk Associate at Omni Hotels, you will provide exceptional service to resort guests and members. Your responsibilities will include recording information regarding member and guest issues, housekeeping and engineering needs, and submitting daily reports to your supervisor/manager. You will also be responsible for answering phone...
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Front Desk Coordinator
4 weeks ago
Houston, Texas, United States JobRialto Full timeJob Summary:The Front Desk Coordinator is responsible for providing exceptional customer service and ensuring the smooth operation of the office. This role involves greeting visitors, directing them to the appropriate personnel, and performing various administrative tasks.This position supports office operations through mail management, supply requisitions,...
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Front Desk Agent
4 weeks ago
Houston, Texas, United States Sage Hospitality Full timeJob Title: Front Desk AgentAt C. Baldwin, Curio Collection by Hilton, we are seeking a highly skilled and experienced Front Desk Agent to join our exceptional guest service team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming arrival experience that sets the tone for their...