Workforce Development Administrative Assistant

1 week ago


Concord, New Hampshire, United States Community College System of New Hampshire Full time
Job Description

SCOPE OF WORK:

This role provides administrative and technical support to the operations of the Workforce Education Center. The successful candidate will report to the Director of Workforce Development and Community Education.

KEY RESPONSIBILITIES:

  • Develops and maintains course schedules, assigns rooms, and builds schedules in Banner.
  • Manages the registration process for workshops and courses, including invoicing, payments, and attendee lists.
  • Maintains attendance records, tracks enrollment data, and enters grades in Banner.
  • Responds to student and instructor inquiries, referring to the Director or Program Coordinators when needed.
  • Manages contracts and payments for instructors and vendors.
  • Assists in preparing agreements and invoices for customized training and events.
  • Coordinates with the Bursar on workshop payments and vendor/client invoices.
  • Oversees the printing and distribution of marketing materials.
  • Provides administrative support for WF outreach initiatives.
  • Assists with records management and continuous process improvement.

MINIMUM QUALIFICATIONS:

An associate degree in business administration, management, computer technology, or a related field, along with three years of experience in office or business management activities.

Strong organizational and communication skills, with competence in Microsoft Office and Excel.

Knowledge of Banner and Student Information Systems is a plus.

RECOMMENDED WORK TRAITS:

Knowledge of modern office practices, procedures, and equipment.

Ability to work with diverse populations and explain programs sponsored by the college.

Ability to present ideas clearly and effectively.

Ability to establish and maintain effective working relationships with students, coworkers, management, and the public.



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