Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping to drive business growth through value-based conversations.
Key Responsibilities- Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Relationship Building: Establish and maintain strong relationships with customers, following up with them as needed to ensure their needs are met.
- Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options and help them make informed decisions.
- Team Collaboration: Work closely with the agent team to achieve business goals and objectives.
- Licenses: Property & Casualty license and Life and Health license (required)
- Skills: Excellent interpersonal skills, excellent communication skills (written, verbal, and listening), people-oriented, organizational skills, self-motivated, detail-oriented, proactive in problem-solving, dedicated to customer service, able to learn computer functions, and pride in getting work done accurately and timely.
- Work Environment: Ability to work in a team environment, ability to multi-task, and provide timely and thorough activity reports to the agent.
- Compensation: Salary plus bonus
- Benefits: Paid time off (vacation and personal/sick days), Simple IRA, and valuable experience
- Opportunities: Growth potential and opportunity for advancement within the office
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Customer Service Representative
2 weeks ago
Chantilly, Virginia, United States Ampcus Full timeJob Summary:As a skilled Customer Service Representative at Ampcus, you will be the first point of contact for customers, providing prompt and accurate service to resolve inquiries and promote customer loyalty. Your role will involve interacting with customers, sales, and service representatives to handle pre-sales or post-sales service functions, analyzing...
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Customer Service Representative
5 days ago
Chantilly, Virginia, United States Leisnoi Incorporated Full timeJob Title: Customer Service RepresentativeJob Summary:Leisnoi Incorporated is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels. Key Responsibilities: Identify customer needs and...
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Customer Service Representative
4 weeks ago
Chantilly, Virginia, United States Leisnoi Incorporated Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Leisnoi Incorporated.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients through various communication channels. This role requires strong...
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Customer Service Representative
1 month ago
Chantilly, Virginia, United States The Bowen Group - VEOCC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at The Bowen Group - VEOCC. As a key member of our Contact Center, you will provide exceptional support to Veterans and their families, ensuring they receive the assistance they need.Job Summary:The Customer Service...
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Customer Service Representative
2 weeks ago
Chantilly, Virginia, United States The Bowen Group - VEOCC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at The Bowen Group - VEOCC. As a key member of our front-line customer support team, you will play a vital role in providing exceptional service to our valued customers, including Veterans and their families.Job...
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Customer Service Representative
3 weeks ago
Chantilly, Virginia, United States Sparks Group Full timeJob Title: Customer Care RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our call center team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide comprehensive product and service knowledge...
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Customer Service Representative
4 weeks ago
Chantilly, Virginia, United States Staff My Agency Full timeCustomer Service Representative Job DescriptionTarek Elhendaway - State Farm Agency, located in South Riding, VA is currently seeking a talented, caring, and professional to join our team as a Customer Service Representative. This position is focused on providing exceptional customer service for a well-established State Farm Agent.Key...
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Customer Service Representative
2 weeks ago
Chantilly, Virginia, United States PrideStaff Full timeCustomer Relationship RepresentativePrideStaff is seeking a highly skilled Customer Relationship Representative to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and building strong relationships with clients.Responsibilities:Provide inbound phone-based customer service and...
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Customer Service Representative
3 weeks ago
Chantilly, Virginia, United States The Bowen Group Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at The Bowen Group. As a key member of our Contact Center, you will provide exceptional support to Veterans and their families, addressing their questions, issues, and concerns with professionalism and care.Key...
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Customer Service Representative
4 weeks ago
Chantilly, Virginia, United States Sparks Group Full timeJob Title: Customer Care RepresentativeSparks Group is seeking a highly motivated and customer-focused individual to join their team as a Customer Care Representative. This is a short-term contracted position in a fast-paced call center environment.Key Responsibilities:Provide exceptional customer service through phone and email interactionsAcquire and...
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Customer Service Representative
4 days ago
Chantilly, Virginia, United States Giant Food Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Giant Food. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.Key Responsibilities:Provide excellent customer...
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Customer Service Representative
4 days ago
Chantilly, Virginia, United States Lennar Full timeCustomer Care RepresentativeLennar is seeking a dedicated professional to serve as a Customer Care Representative. This role is responsible for ensuring the highest level of customer satisfaction by addressing homeowner concerns and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service to homeowners,...
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Customer Service Representative
3 weeks ago
Chantilly, Virginia, United States GTSC Talent Solutions Full timeJob Title: Customer Service RepresentativeUSParalog is seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our Contact Center, you will provide exceptional support to Veterans and their families, addressing their questions, issues, and concerns with professionalism and care.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
Chantilly, Virginia, United States PrideStaff Full timeCustomer Relationship Representative Job DescriptionWe are seeking a highly skilled and enthusiastic Customer Relationship Representative to join our team at PrideStaff. As a key member of our team, you will be responsible for providing exceptional customer service and support to our valued clients.Responsibilities:Provide inbound phone-based customer...
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Customer Service Representative
4 days ago
Chantilly, Virginia, United States GTSC Talent Solutions Full timeJob Title: Customer Service RepresentativeAbout the Role:USParalog is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will provide exceptional support to our customers, including Veterans and their family members. Your primary responsibility will be to direct callers to the appropriate...
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Customer Service Representative
2 weeks ago
Chantilly, Virginia, United States GTSC Talent Solutions Full timeJob Title: Customer Service RepresentativeUSParalog is seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our Contact Center, you will provide exceptional support to Veterans and their families, addressing their questions, concerns, and complaints in a timely and professional manner.Key...
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Customer Service Representative
2 weeks ago
Chantilly, Virginia, United States Freedom Bank Full timeJob SummaryThe Client Service Representative (CSR) plays a vital role in providing exceptional customer service to clients at the Freedom Bank of Virginia. This position involves handling routine transactions, opening and servicing deposit accounts, and promoting other bank services to meet client needs.Key ResponsibilitiesEnhance client relationships by...
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Customer Service Representative
1 week ago
Chantilly, Virginia, United States The Bowen Group Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at The Bowen Group. As a Customer Service Representative, you will provide front-line operational support for the Veterans Experience Office's premier Contact Center.Key Responsibilities:- Assist callers by directing them...
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Customer Service Representative
2 weeks ago
Chantilly, Virginia, United States Freedom Bank Full timeJob SummaryThe Client Service Representative (CSR) plays a vital role in delivering exceptional customer experiences at our bank. As a CSR, you will be responsible for handling routine transactions, opening and servicing deposit accounts, and promoting other bank services. Your primary goal will be to understand client needs and provide personalized...
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Customer Service Representative
5 days ago
Chantilly, Virginia, United States Ampcus Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Ampcus. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Interact with customers to handle pre-sales or post-sales service functions,...