Customer Service Representative
11 hours ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Leisnoi Incorporated.
Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients through various communication channels. This role requires strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient manner
- Provide accurate and helpful information to customers
- Use automated tools and contact management systems to manage customer interactions
- Collaborate with internal teams to resolve complex customer issues
- High school diploma or equivalent required
- Customer service experience and ability to handle inquiries and requests in a courteous and professional manner
- Language proficiency equivalent to meeting an Interagency Language Roundtable (ILR) Level-5 or S-5 requirement
- Ability to work in a team environment and adapt to changing priorities
This role operates in a professional office environment with a noise level of mostly low to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The work load may require the incumbent to sit for extended periods of time.
Leisnoi Incorporated is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status, or any other legal protected status.
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