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IT Support Specialist

1 month ago

Dallas, Texas, United States Jesuit College Preparatory School of Dallas Full time
Job Summary

The Jesuit College Preparatory School of Dallas seeks a skilled IT Support Specialist to join its Technology team. The successful candidate will be responsible for providing technical support to the school community, troubleshooting and resolving technical issues, and maintaining the school's technology infrastructure.

Key Responsibilities

Provide technical support to students, faculty, and staff via phone, email, and in-person
Troubleshoot and resolve technical issues related to hardware, software, and networking
Maintain and upgrade the school's technology infrastructure, including servers, workstations, and network devices
Collaborate with the Technology team to develop and implement technology solutions to meet the school's needs
Provide training and support to faculty and staff on the use of technology in the classroom

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field
3-5 years of experience in a helpdesk environment, preferably in an educational setting
Strong technical skills, including knowledge of hardware, software, and networking
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and prioritize multiple tasks

Working Conditions

The IT Support Specialist will work in a standard office environment and may be required to lift up to 30 pounds. The position requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment and prioritize multiple tasks.

Questions about the position should be directed to the Chief Technology Officer.