Banking Associate

3 days ago


Lexington, Kentucky, United States FirstBank Full time
Job Summary

We are seeking a highly skilled and customer-focused Part-Time Teller to join our team at FirstBank. As a key member of our banking team, you will provide exceptional service to our customers, process transactions, and assist with customer inquiries.

Key Responsibilities
  • Provide first-class customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions, including cashing checks, depositing funds, and making withdrawals, in accordance with bank policies and procedures.
  • Assist customers with their banking needs, including answering questions about account balances, transaction history, and service charges.
  • Maintain daily operational standards, including cash drawer security, daily balance of cash drawer, and item capture procedures.
  • Recognize customer needs and refer customers to appropriate bank partners for cross-sell or service opportunities.
  • Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines.
Requirements
  • Basic computer and math skills required.
  • High school diploma or equivalent required.
  • Less than two years of experience preferred.
  • Must be bonded within the first six months of employment.
What We Offer

FirstBank is an Equal Opportunity Employer, including disability. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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