Retail Banking Professional

1 week ago


Lexington, Kentucky, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate I. As a key member of our Financial Center team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Utilize the consultative sales process to identify and meet customer needs, driving cross-selling and revenue growth.
  • Work closely with business partners to provide holistic financial solutions and referrals.
  • Meet or exceed customer experience and production goals, enhancing year-over-year revenue growth.
  • Provide guidance and support to customer service representatives on sales and referral processes.
Requirements
  • College degree or equivalent work experience, with a strong understanding of financial concepts and products.
  • Experience in the financial industry, with a proven track record of sales and customer service.
  • Ability to develop a working knowledge of Retail policies and procedures, using good judgment in making sound decisions.
  • S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required.
About Fifth Third Bank

Fifth Third Bank is committed to promoting an inclusive and diverse culture, where all employees feel valued and empowered to succeed. We are an equal opportunity employer, dedicated to providing a positive and supportive work environment.



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