Registration Coordinator
6 days ago
Job Summary
The Clinical Registration Associate is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits, as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes.
Key Responsibilities
- Collect and verify patient demographic and insurance information
- Process patient registration and financial clearance functions
- Provide excellent customer service to patients and internal team members
- Work effectively in a fast-paced environment with multiple priorities
- Collaborate with internal teams to ensure seamless patient experience
Requirements
- Education
- High school diploma or equivalent required
- Experience
- At least 1-2 years prior registration experience preferred
- Skills
- Excellent communication and customer service skills
- Ability to work in a team environment
- Strong organizational and time management skills
- Knowledge of healthcare industry and regulations
Preferred Qualifications
- CHAA certification
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