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Patient Registration Coordinator

2 months ago


Springfield, Illinois, United States CoxHealth Full time

Job Summary:

The Registration Specialist II is a key member of the CoxHealth team, responsible for ensuring a seamless patient registration experience. This role plays a critical part in the on-site registration and arrival process for scheduled and unscheduled visits, as well as completing financial clearance functions.

Key Responsibilities:

  • Assist patients during the registration process, providing exceptional customer service and ensuring accurate and timely completion of registration tasks.
  • Complete financial clearance functions, including verifying patient information and resolving any billing or insurance-related issues.
  • Collaborate with healthcare professionals to ensure accurate and up-to-date patient information.
  • Maintain accurate and detailed records of patient interactions and registration activities.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.