Operations Manager

2 weeks ago


Pearl City, Hawaii, United States Terminix International Full time
{"title": "Operations Manager", "content": "Job Summary

We are seeking a skilled Operations Manager to join our team at Terminix International. As a key member of our organization, you will be responsible for leading a team of specialists and driving business growth through exceptional customer service.

Key Responsibilities
  • Manage daily operations of specialists to provide superior customer service
  • Offer direction to staff in all aspects of operations, service, and client care
  • Responsible for managing basic financial performance of the operations, including revenue growth and expense control
  • Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
  • Able to work a flexible schedule, including early mornings and weekend work when needed
  • Submit weekly, monthly, and yearly reports, as required
Requirements
  • Bachelor's degree (preferred but not required)
  • 3-5 years in a management role with emphasis in customer service
  • Success in training, mentoring, and coaching service professionals
  • Must have excellent verbal and written communication skills
  • Previous experience in a route-oriented, service environment a plus
  • Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
  • Must pass pre-employment background screen
  • Must possess a valid driver's license and pass motor vehicle record search
What We Offer

We offer a competitive compensation package, including a 401(k) retirement plan with company-matching contributions, health and wellness benefits, and a company mindset that prioritizes health, safety, and flexibility.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}
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