Restaurant Operations Manager
12 hours ago
McDonald's is seeking a highly motivated and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for managing all aspects of the restaurant, including food production, guest service, and crew management. You will also be responsible for planning and executing business strategies to drive sales and customer satisfaction. Key responsibilities include:
* Leading the team: Manage and motivate crew members to deliver exceptional customer service and achieve sales goals.
* Planning for success: Develop and implement plans to drive sales, improve customer satisfaction, and increase efficiency.
* Being in the know: Stay up-to-date on business trends, customer preferences, and competitor activity to inform business decisions.
* Taking action first: Ensure food safety and quality standards are met, and maintain a clean and safe work environment.
* Inspiring and empowering: Foster a positive and inclusive work culture that encourages employee growth and development.
* Being results-oriented: Analyze sales data, customer feedback, and operational metrics to identify areas for improvement and implement changes to drive business results.
To be successful in this role, you will need:
* A high school diploma or equivalent preferred.
* 1+ years of experience in a leadership or management role, preferably in the food service industry.
* Strong communication and interpersonal skills to build relationships with employees, customers, and vendors.
* Ability to work in a fast-paced environment and make decisions quickly.
* Commitment to excellence and safety in the workplace.
* Strong customer service focus and ability to anticipate customer needs.
* Ability to provide solutions and make decisions in a fast-paced environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.
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