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Operations Specialist
2 months ago
Anthos|Home is a pioneering social enterprise dedicated to providing stable housing solutions for vulnerable New Yorkers. We're seeking a highly skilled and experienced Operations Specialist - Financial Services to join our team and contribute to our mission of creating a more equitable and inclusive community.
The RoleThe Operations Specialist - Financial Services reports to the Operations Supervisor and will play a critical role in supporting the Housing Acquisition and Tenant Coordination teams. Key responsibilities include:
- Managing property payments, including vacant unit agreements, and ensuring timely and accurate processing.
- Handling participant arrears, liaising with government agencies and stakeholders as needed, and maintaining confidentiality.
- Overseeing broker and property owner communications for document submission, and facilitating efficient move-in processes and apartment matching.
- Maintaining confidential tenant and landlord records, and ensuring data integrity and compliance with internal controls.
- Creating Salesforce reports and dashboards for project teams, and managing vendor relationships, including scheduling repairs and inspections.
- Coordinating unit furnishing, moving, and renter's insurance, and collaborating with accounting partners on payment tracking and audits.
- Providing excellent customer service while maintaining confidentiality, and performing other duties as assigned by Supervisor.
We're looking for a highly motivated and detail-oriented individual with:
- A Bachelor's degree, or equivalent experience in administrative or operations support roles.
- 3+ years of experience in financial operations, housing/real estate, or a related field.
- Advanced proficiency in MS Office, and CRM experience (e.g., Salesforce) is a plus.
- Strong time management and multitasking abilities, with excellent problem-solving skills.
- Exceptional communication, analytical, and organizational skills, with the ability to work independently and collaboratively.
- Experience in apartment repairs or real estate management is beneficial, and a passion for the organization's mission is essential.
We offer a competitive starting salary of $65,000-$70,000, and a comprehensive benefits package, including:
- Health, dental, and vision insurance.
- 401(k) with 4% employer match.
- Generous paid time off.
- Summer Fridays in August.
- Professional development opportunities.
- Wellness perks: Weekly yoga classes, Peloton and meditation app subscriptions.
