Operations Manager

2 weeks ago


Tulsa, Oklahoma, United States Crumbl Cookies Full time
About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Crumbl Cookies. As a key member of our management team, you will play a crucial role in directing daily business operations and supporting our senior manager in achieving our goals.

Key Responsibilities
  • Leadership and Team Management: Lead employees and ensure daily and weekly goals are accomplished efficiently, fostering a positive and productive work environment.
  • Communication and Interpersonal Skills: Develop and maintain strong relationships with staff, ensuring effective communication and collaboration.
  • Problem-Solving and Coaching: Identify weaknesses and provide coaching to staff, promoting growth and development.
  • Operational Excellence: Supervise staff, control waste and labor, and ensure compliance with company and corporate policies and procedures.
  • Example Setting: Demonstrate positivity, productivity, punctuality, and excellent customer service, setting a good example for staff.
Requirements
  • Leadership Experience: Proven track record of leading employees and achieving goals in a supervisory role.
  • Communication Skills: Excellent interpersonal and communication skills, with the ability to deliver constructive criticism and feedback.
  • Problem-Solving Abilities: Strong problem-solving skills, with the ability to identify weaknesses and provide coaching to staff.
  • Certifications: ServeSafe Manager certification required or will need to be obtained within 30 days of hiring.
Working Conditions

Applicants should be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary.


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