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Restaurant Operations Manager

2 months ago

Tulsa, Oklahoma, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Chick-fil-A. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Team Management: Lead and motivate a team of employees to achieve exceptional customer service and sales results.
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and customer service.
  • Quality Control: Ensure that all food and beverages meet our high standards of quality and presentation.
  • Customer Service: Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that we have the necessary products to meet customer demand.
  • Scheduling: Create and manage schedules for employees to ensure that we have adequate coverage during peak periods.
  • Training and Development: Provide training and development opportunities for employees to enhance their skills and knowledge.
Requirements
  • Leadership Experience: Previous leadership experience in a fast-paced environment.
  • Team-Oriented: Ability to work effectively in a team environment and motivate others to achieve exceptional results.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to effectively communicate with employees, customers, and management.