Healthcare Support Navigator
2 weeks ago
None
Physical Requirements: The physical demands for this role include frequent periods of sitting at a computer workstation; repetitive tasks such as typing; and occasional lifting, pushing, or pulling items weighing up to or exceeding 50 lbs.
Work Environment: The work conditions may entail occasional exposure to cuts and punctures, intermittent loud noises, bloodborne/airborne pathogens, and potentially aggressive individuals.
Work Schedule: Monday through Friday, 8:00 AM - 4:30 PM.
Job Overview: The Healthcare Support Navigator plays a vital role at the UK Healthcare information desks, assisting with wayfinding, patient flow, ensuring a secure environment, and facilitating communication between staff and visitors.
Additional responsibilities encompass clerical tasks related to customer service.
Skills / Knowledge / Abilities: Strong communication skills and proficiency in Microsoft Office Suite are essential; the ability to thrive in a fast-paced, high-pressure, team-oriented environment, along with an understanding of healthcare information systems, is necessary.
Supervisory Responsibilities: This position does not include supervisory duties.
Preferred Education/Experience: Experience in customer service or healthcare support services is preferred.
University Community of Inclusion: The University of Kentucky is dedicated to fostering a diverse and inclusive workforce, ensuring that all students, faculty, and staff operate in an environment characterized by openness and acceptance.
We aim to cultivate a community where individuals of all backgrounds, identities, and perspectives feel secure and welcomed.
We also prioritize the well-being of our employees and are committed to creating a healthy workplace.
In pursuit of maintaining a safe and healthy environment for our students, employees, patients, and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
Equal Opportunity Employer: We strongly encourage veterans, individuals with disabilities, women, and all minorities to explore our employment opportunities.
Any candidate offered a position may be required to undergo pre-employment screenings as mandated by University of Kentucky Human Resources, which may include a national background check and/or drug screening.
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