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Patient Care Coordinator

2 months ago


Spokane, Washington, United States Chas CO LTD Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Chas CO LTD. As a Patient Care Coordinator, you will play a critical role in improving the overall health of our communities by supporting patients with complex chronic conditions.

Key Responsibilities
  • Analyze and Identify Patients in Need of Support: Utilize available registries and reports to identify patients with complex chronic conditions, and implement appropriate care plans to ensure optimal patient outcomes.
  • Conduct Patient Chart Reviews and Interviews: Perform thorough patient chart reviews and conduct patient interviews to identify clinical and social determinants of health barriers, and develop effective care plans to address these challenges.
  • Coordinate Care and Support Services: Collaborate with patients, healthcare teams, and outside entities to coordinate care and support services, ensuring seamless transitions and optimal patient engagement.
  • Develop and Implement Care Plans: Work with patient care teams to create and implement care plans, providing patient education and support to ensure adherence to prescribed therapies.
  • Track and Present Outcomes: Monitor and track patient outcomes, and present data to leadership to inform strategic decision-making and improve patient care.
Requirements
  • Education and Experience: Bachelor's degree in nursing from an accredited school of nursing or equivalent experience required. Registered Nurse (RN) license in the State of Washington required upon hire and eligible to obtain RN license in Idaho.
  • Skills and Qualifications: Excellent customer service, oral and written communication skills required. Compassion for patients required. Ability to work well in a team environment, with strong analytical and problem-solving skills.
Physical Demands

The physical demands of this role include standing, sitting, and being mobile for up to two-thirds of the time. The ability to use hands to finger, handle, or feel over two-thirds of the time is also required, as well as reaching with hands and arms. Climbing or balancing occurs less than one-third of the time, while stooping, kneeling, or crouching occurs between one-third and two-thirds of the day. Communicating by talking/hearing occurs over two-thirds of the day. The ability to lift or exert force up to 10 pounds is required for about 50% of the time, and up to 25 pounds for less than one-third of the time. Rarely is there a need to lift more than 26 pounds.