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Personnel Support Specialist

2 months ago


Florence, Kentucky, United States Internal Revenue Service Full time
Position Overview

This role is designed for individuals interested in contributing to the effective management of human resources within a governmental framework.

Eligibility Criteria

This position is open to:
  • Current federal employees who are defined as 'surplus' or 'displaced'.
  • U.S. Citizens and Nationals.
Key Responsibilities

The selected candidate will engage in various tasks that include:
  • Addressing and resolving routine inquiries and issues, utilizing appropriate methodologies to identify solutions.
  • Processing diverse actions, including those with unique circumstances that necessitate deviations from standard protocols.
  • Assisting HR Specialists by executing specific segments of their responsibilities and participating in various projects.
  • Conducting thorough reviews of documentation, compiling summaries for further evaluation.
  • Facilitating interviews to gather and organize relevant information.
  • Responding to questions regarding HR services, processing procedures, and requirements.
Career Development

This position offers a pathway for career advancement. Candidates may be considered for non-competitive promotions as they gain experience and demonstrate proficiency.

Qualifications

While prior federal experience is not mandatory, applicants should possess relevant experience from public or private sectors.

Specialized Experience Requirements:

GS-05: Candidates must have one year of specialized experience equivalent to GS-4, which includes knowledge of standard HR procedures and the ability to perform clerical duties effectively.

GS-06: Candidates must have one year of specialized experience equivalent to GS-5, demonstrating knowledge of HR operations and the ability to support staff assignments.

GS-07: Candidates must have one year of specialized experience equivalent to GS-6, showcasing knowledge of HR policies and procedures to provide guidance and resolve issues.

Education

Applicants may substitute education for experience, with a bachelor's degree in any field qualifying for GS-05.

Additional Information

Successful candidates will undergo a background investigation and may be subject to continuous vetting throughout their employment.

This role is part of a larger initiative to enhance the efficiency of human resources operations within the agency.