Operations Support Specialist 4
2 days ago
Citigroup Inc. is seeking a highly skilled Operations Support Specialist 4 to join our team. As a key member of our operations team, you will be responsible for providing day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Key Responsibilities- Provide operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
- Serve as the liaison between operations staff, relationship managers, project managers, custodians and clients.
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research.
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed.
- Conduct basic analysis and research as well as workflow management.
- Support an expansive array of products and services.
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
- 1-3 years of relevant experience.
- Experience working in a business office or operational environment.
- Proficient computer and math skills with a focus on complex databases and spreadsheets.
- Demonstrates technical and administrative expertise.
- Consistently demonstrates attention to detail.
- Demonstrated knowledge of activities, policies, and procedures of a basic work area.
- Competitive rates.
- Day 1 Health Benefits.
- Onsite Fitness Center.
- Onsite Medical facility.
- Flexible Work Strategies.
- Collaborative team environment.
- 401(k) match.
- Tuition Reimbursement.
- Career Development opportunities to grow your career at Citi.
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