Operations Support Specialist 4

4 weeks ago


Florence, Kentucky, United States Citigroup Full time
Job Summary

The Operations Support Specialist 4 is an entry-level position responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and opening of accounts in coordination with the Operations - Core Team.

Key Responsibilities
  • Provide operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and opening of accounts.
  • Serve as liaison between operations staff, relationship managers, project managers, custodians, and clients.
  • Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower-level employees, and allocation of work, as needed.
  • Conduct basic analysis and research as well as workflow management.
  • Support an expansive array of products and services.
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Requirements
  • Experience working in a business office or operational environment.
  • Proficient computer and math skills with a focus on complex databases and spreadsheets.
  • Demonstrates technical and administrative expertise.
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area.
What We Offer

Citi offers competitive employee benefits, including medical, dental & vision coverage; life, accident, and disability insurance; Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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