Service Operations Support Specialist

2 weeks ago


Bohemia, New York, United States Fab Tex Full time
Position Overview

We are a dynamic truck dealership and service organization looking for a dependable and dedicated individual to join our Service Operations team.

Key Responsibilities:

  • Customer Engagement: Communicate effectively with clients, addressing their inquiries and concerns promptly.
  • Assistance with Estimates: Support the preparation of estimates, conduct on-site evaluations, manage invoicing, and oversee repair documentation.
  • Appointment Coordination: Schedule service appointments, track service progress, calculate service charges, and facilitate payment processing.
  • Inventory Coordination: Collaborate with management to ensure necessary parts are available for service tasks.
  • Service Efficiency: Work with management to ensure timely service for each vehicle.
  • Vehicle Monitoring: Maintain logs for vehicle information.
  • Technology Utilization: Proficient use of iPads for service management.
  • Data Management: Perform data entry tasks accurately.
  • Organization: Maintain organized spreadsheets and charts for tracking purposes.
  • Physical Requirements: Ability to lift items weighing up to 25 lbs.

Preferred Qualifications:

  • Experience in the automotive industry is advantageous (Cars & Trucks).
  • A valid driver's license is preferred.

Work Schedule:

  • Full-Time: Monday to Friday, 7 AM to 5:30 PM.
  • Part-Time: Monday to Friday, 8 AM to 2 PM.


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