Front Desk Coordinator

3 days ago


Leesburg, Virginia, United States Community Health Centers Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Front Desk Specialist to join our team at Community Health Centers. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient records, and ensuring seamless day-to-day operations.

Key Responsibilities:
  • Customer Service: Greet patients with a smile and introduce yourself, resolve patient requests, questions, and complaints in a timely and professional manner.
  • Patient Registration: Obtain accurate patient demographic information, verify insurance coverage, and schedule appointments with precision.
  • Financial Counseling: Interview patients to determine employment status, insurance coverage, and eligibility for payment plans, and assist with billing problems and Medicaid eligibility applications.
  • Administrative Procedures: Maintain confidentiality of patient information, audit patient charts, and generate end-of-day closing reports and procedures.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1 year of front office experience, including Electronic Medical Records, preferred.
  • Certification/Licensure: None required.
  • Special Skills: Bi-lingual preferred, able to work flexible hours.


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