IT Support Specialist
3 weeks ago
We are seeking an experienced IT Helpdesk Support Tier 1.5 professional to join our team at Bowman Williams. As a key member of our Managed Service Provider, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide technical support and troubleshooting for Windows Servers, O365, and Azure
- Administer Active Directory and manage Group Policies
- Develop and maintain strong relationships with clients and internal stakeholders
- Stay up-to-date with industry trends and best practices in IT support
- 1+ years experience with Windows Servers, O365, and Azure
- MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
- 1+ years experience administering Active Directory and managing Group Policies
- Exceptional customer service and troubleshooting skills
- 1+ years experience with ConnectWise preferred
- Salary $50,000-$60,000
- Healthcare coverage
- 401k+ company match
- PTO
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. We are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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