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Customer Service Ambassador

2 months ago

Short Hills, New Jersey, United States Neiman Marcus Full time
Service Concierge Role

As a Service Concierge at Neiman Marcus, you will be the face of our brand, delivering exceptional service to our clients. Your primary focus will be on creating a seamless and personalized experience for our customers.

Key Responsibilities:
  • Welcome and engage with clients, understanding their needs and preferences.
  • Guide clients through their shopping journey, providing expert advice and recommendations.
  • Ensure timely and efficient resolution of client inquiries and concerns.
  • Collaborate with colleagues to maintain a high level of service quality and consistency.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong product knowledge and ability to make recommendations.
  • Proven track record of delivering exceptional customer service.