Customer Support Specialist

6 days ago


Dallas, Texas, United States Della Infotech Inc. Full time

We are seeking a skilled and experienced Customer Support Specialist - Healthcare to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to clients across the United States and Canada.

About the Job:

This is a contract position with an estimated salary range of $18-$22 per hour, depending on experience. You will work in a general office environment, primarily handling incoming phone calls and ensuring that all interactions meet the highest standards of quality and security.

Key Responsibilities:

  • Answer incoming phone lines and provide excellent customer service
  • Follow guidelines dictated in quality programs for each call
  • Ensure security procedures are met in every interaction

Requirements:

  • 2+ years of call center experience
  • Demonstrate customer service skills
  • Able to function between two departments and handle incoming calls

We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to work with a diverse group of professionals.

Salary Range: $40,000 - $50,000 per year (based on 20 hours/week)

Location: Remote or on-site at Della Infotech Inc.



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