Faith-Based Customer Support Specialist

6 days ago


Dallas, Texas, United States New Life Ministries Full time
Customer Support Specialist

New Life Ministries is seeking a skilled Customer Support Specialist to join our team in Richardson, TX.

The estimated salary for this role is $19.42 per hour, making it an excellent opportunity for those looking to make a difference in the lives of others.

About the Role:

  • Respond to calls and emails from individuals seeking help and support.
  • Provide guidance on available resources and services.
  • Register participants for various programs and events.
  • Ensure accurate data entry and record-keeping.
  • Meet sales targets while delivering exceptional customer service.
  • Foster positive relationships with callers and colleagues.

Requirements:

  • Minimum 2 years of call center experience.
  • Associate degree or equivalent required.
  • Effective problem-solving skills and enthusiasm for meeting goals.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Proficiency in Microsoft Word and Outlook.
  • Ability to sit for extended periods and perform data entry tasks.

Company Description: New Life Ministries is a faith-based organization providing ministry through various channels, including radio, TV, social media, and more. We're passionate about serving others and making a positive impact in the world.



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