Insurance Customer Support Specialist

3 days ago


Dallas, Texas, United States Andrew Case - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Support Specialist at Andrew Case - State Farm Agent. In this role, you will have the opportunity to develop your skills in client service, problem-solving, and sales while working in a dynamic and supportive environment.

Estimated Salary:

$40,000 - $60,000 per year, depending on experience and qualifications.

Responsibilities:
  • Establish and maintain positive relationships with customers through prompt, accurate, and friendly service.
  • Provide clear and concise information about insurance options, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate clients about insurance products and services.
Requirements:
  • Dedication to delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:
  • A competitive hourly rate plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.


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