Customer Support Specialist
3 weeks ago
A5 Experiential is currently seeking a Customer Support Specialist to join our team in Dallas, TX. This full-time position offers a competitive salary of $45,000 - $55,000 per year.
Key ResponsibilitiesWe are looking for an excellent communicator with a passion for customer service. The ideal candidate will provide support to customers through meaningful conversations, respond to incoming inquiries in a professional and efficient manner, update customer records, and maintain a detailed log of each customer interaction.
The successful candidate will also:
- Maintain a working knowledge of current product offerings
- Register account updates and process sensitive data in accordance with SOP
To be considered for this role, you must have:
- Clear and effective verbal communication skills (bilingual applicants welcome)
- Previous experience in a customer support role preferred
- Computer proficiency required
- Ability to multitask, pinpoint customer needs and provide solutions in a timely manner
- High school diploma or equivalent required
- Attention to detail and excellent note-taking skills
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Customer Support Specialist
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Support Specialist
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