Aviation Customer Support Specialist

3 weeks ago


Dallas, Texas, United States BusinessJet Full time

We are seeking a highly skilled and dedicated individual to join our team as an Aviation Customer Support Specialist. This role plays a critical part in providing exceptional customer service for clients at Business JetCenter, ensuring seamless interactions from the front desk to the ramp.

Responsibilities:
  • Meet and greet customers as the first point of contact both on the ramp and at the front desk.
  • Provide full-service concierge services including taking service orders, supplying departing aircraft with amenities, and coordinating transportation needs.
  • Accurately invoice aircraft fueling and handling services.

This position is cross-trained between ramp, operator, and front desk customer service, requiring strong analytical and organizational skills. The ideal candidate will possess excellent written and verbal communication skills, be able to multitask, and maintain accurate records.

Estimated Salary:$45,000 - $60,000 per annum

This compensation package is based on industry standards and takes into account the level of experience required for this role.



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