Global Customer Support Specialist
2 days ago
Suitsupply is a pioneering fashion brand that's taking the world by storm. We're constantly innovating and expanding our presence globally. As a key member of our Customer Service team, you'll be responsible for delivering exceptional customer experiences.
Your Key Responsibilities
- Offer full-spectrum customer support, covering sizing, styling advice, logistics, and account maintenance.
- Identify and capitalize on online sales opportunities, ensuring seamless delivery and return processes.
- Foster collaboration with our physical stores to create a cohesive customer journey.
Our Ideal Candidate
- Possesses relevant education or experience in service management, retail, or fashion.
- Demonstrates sales and clienteling expertise in the fashion or hospitality sectors.
- Cultivates a customer-centric approach, with the ability to think creatively and solve problems effectively.
- Is flexible and willing to adapt to varying shifts, including nights, weekends, and holidays.
Your Benefits Package
- A competitive salary range ($21 - $24) and attractive commission structure.
- A generous 40% discount on all Suitsupply products.
- A fast-paced and dynamic work environment within a growing global brand.
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