Front Office Coordinator
6 days ago
Grafton Firm LLC Job Description
We are seeking a highly skilled and empathetic professional to fill the role of Legal Receptionist at our Towson office. As a member of our team, you will be the first point of contact for clients, providing clear, compassionate, and professional support through phone, email, and text communication.
Key Responsibilities
- Establish rapport with clients and assess their legal needs.
- Schedule client appointments with advisors, ensuring all necessary information is communicated.
- Maintain accurate records of client communications and appointment details.
- Support front office operations, including processing mail and managing document scanning.
Requirements and Qualifications
- A degree or equivalent experience in a related field.
- Excellent customer service skills, with a focus on delivering compassionate and supportive assistance.
- Exceptional communication skills, with the ability to quickly establish rapport and trust.
- Strong organizational skills and attention to detail.
Salary and Benefits
The estimated salary for this position is $15-$17 per hour, depending on experience. Our comprehensive benefits package includes health insurance, retirement planning, and paid time off.
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