Luxury Resale Specialist

6 days ago


Los Angeles, California, United States Runway Depot LLC Full time
Job Overview

We are seeking a highly motivated and detail-oriented Sales and Intake Specialist to join our team at Runway Depot LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing inventory, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide proactive sales and back-office administration support to ensure seamless customer experiences.
  • Receive, input, and price intake in a timely manner, staying up-to-date with current market trends.
  • Ensure thorough data capture and follow through with tracking and client outreach efforts for both customers and consignors.
  • Stay aware of and highlight new arrivals and current inventory through merchandising and in-person communications.
  • Regularly update social media and respond to customer inquiries in a proactive and timely manner.
  • Coordinate with management on a daily basis to anticipate operational issues and propose solutions.
  • Ensure all company policies and procedures are effectively applied and enforced in the store and throughout all professional interactions.
Requirements
  • Bachelor's Degree and 2 years of relevant professional experience or 5 years of applicable experience preferred.
  • Knowledgeable about women's luxury brands and products.
  • Ability to develop and grow a client base.
  • Strong organizational and logistical skills.
Preferred Qualifications
  • Two plus years of experience working for a luxury and/or high-end contemporary brand.
  • Strong social media skills.
  • Experience in the resale industry.
  • Deep knowledge of luxury brands.
  • Knowledge of vintage pieces and estate jewelry is a plus.
  • Experience building and managing your own client book.


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