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Experienced Client Services Consultant
2 months ago
Rebag is a prominent e-commerce platform that is transforming the luxury resale sector. They provide immediate payment and a streamlined selling experience for their clientele. With a presence in major urban centers across the United States, Rebag has rapidly become a favorite among consumers looking for sustainable luxury solutions. Supported by leading venture capital firms, Rebag is pioneering advancements in the industry.
Position Summary:
As a Senior Client Advisor at Rebag, you will be instrumental in promoting sustainability within the fashion realm. Your role will involve converting potential leads, nurturing customer relationships, and crafting unforgettable experiences for all guests. Working closely with the sales team and leadership will be crucial to your success. You will be recognized for your ability to generate new business opportunities and foster brand loyalty.
Key Responsibilities:
- Establish a welcoming and informative atmosphere for clients, guiding them through the resale journey.
- Address and resolve objections, ensuring a seamless transaction for sellers.
- Contribute to enhancing sales processes and overall customer satisfaction.
- Stay informed about industry developments and Rebag's product offerings.
- Maintain precise customer data within the CRM system.
- Assist in the training and development of the sales team.
- Achieve monthly sales objectives and ensure efficient processing of all transactions.
- Collaborative and detail-oriented approach.
- Enthusiastic about fashion and sustainability.
- Exceptional communication skills with the ability to engage effectively with clients.
- Technologically adept and open to new challenges.
- Committed to reaching goals and delivering high-quality performance.
- Ability to lead by example and work flexible hours.
- Physically capable of standing for extended periods and lifting up to 40 lbs.
- Authorized to work in the United States.
- Proof of COVID-19 vaccination is preferred.
