Vehicle Maintenance Customer Service Associate

2 weeks ago


San Francisco, California, United States Penske Full time
Position Overview:

Are you ready to enhance your career while assisting our clients in their journey? As a Vehicle Maintenance Customer Service Associate at Penske, you will play a crucial role in ensuring our fleet is ready for the road.

Your primary responsibility will be to ensure that vehicles are properly fueled, cleaned, and maintained for safety. You will be the welcoming face of Penske, greeting customers upon arrival and ensuring they leave satisfied.

Why Choose Penske?

Joining Penske means stepping into a role where you can explore your interest in vehicle maintenance without prior experience. We provide comprehensive training on our maintenance processes and cutting-edge technology, paving the way for your growth into a technician role. This is an excellent opportunity for career stability and competitive benefits.

Key Responsibilities:
  • Welcoming customers and ensuring a positive experience while fueling and washing vehicles.
  • Conducting vehicle readiness inspections to verify that all maintenance items are addressed.
  • Maintaining a clean and safe environment for both customers and team members.
  • Developing your skills through training and hands-on coaching, including minor repairs and preventive maintenance.
  • Completing additional tasks as assigned by your supervisor.
Benefits of Working at Penske:
  • Competitive starting salary.
  • Shift premiums.
  • Job stability.
  • Opportunities for advancement.
  • Comprehensive benefits package, including generous time off.
  • Robust training programs.
  • Access to advanced vehicle maintenance technology.
  • Flexible work location and schedule.
General Requirements:
  • High school diploma or equivalent preferred.
  • Valid driver's license is mandatory.
  • Strong customer service and communication skills.
  • Ability to work collaboratively in a team environment.
  • Willingness to work outdoors.
  • Basic mechanical skills and tool usage are advantageous.
  • Basic computer proficiency.
  • Adherence to safety and maintenance policies.
  • Regular attendance is essential.
Physical Requirements:
  • Frequent movement, standing, walking, climbing, bending, and sitting for extended periods.
  • Ability to operate tools and controls safely.
  • Capability to work at heights using ladders and elevated platforms.
  • Ability to work in various weather conditions.
  • Regularly lift/move up to 50 lbs and occasionally up to 100 lbs.
Compensation:

Competitive pay structure.

Schedule:

Standard working hours.

Benefits:

Penske offers an excellent benefits plan to ensure the well-being of our associates and their families.

Penske is an Equal Opportunity Employer.



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